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Frequently Asked Questions


Q: What types of files do you accept?

A: Our pre-press department is 100 percent computer to plate. We prefer PDF files but can accept Tiff, EPS, Postscript and native application files. Native files are subject to additional charges for generating PDF files.


Q: What types of storage media do you accept?

A: We accept files on CD, Flash drive, or an external portable disk drive. We also accept files via email and FTP.


Q: What types of software do you use?

A: Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Quark Xpress, and Microsoft Publisher.


Q: What is the difference between the CMYK and RGB color space?

A: "RGB" refers to the primary colors of red, green, and blue. "CMYK" refers to the primary colors of pigment: cyan, magenta, yellow, and black. The CMYK colors are used on printing presses to make any hue possible for "full color printing."


Q: What's "bleed"?

A: Bleed is the portion of a print job that goes beyond the document boundries that will be cut off during print, to help insure that color or image provides a clean edge to edge display.